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Customer Comments/Feedback
The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.
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August 30, 2009
Rec'd my M-1 Gerand Special 90 days after placing order. It is a wonderful reminder of the first one issued to me in the Marine Corps Recruit Depot in San Diego in 1957, except it wasn't preserved like my MC model. The funny thing is, the number is older then the one I received back then. I've discovered that I'm a lot weaker these days, and I've been trying to get the metal soaked in oil so I can keep it dry, and next I will finish out the stock with boiled linseed oil for the beautiful finish we produced in boot camp. I have 2 sons that have never fired a 30-06, (one did 4 years in a light infantry brigade in Alaska), and I hope to take them to the range Labor day weekend. I am especially proud of the piece recieved, it is a wonderful example of the skill of your craftsmen...now if I can just make it easier to open the bolt...hehehehe I am wheelchair bound after the loss of my left leg and this item brings back wonderful memories, plus I checked the market for same and the price is right. Thank You for your fine work, Richard A A. Former Grunt and US Army retired SNCO.
August 30, 2009
The Special grade M1 Garand
I just got is like a new rifle. My friends can't believe that this only cost
$995.00! It's a beauty and I am also pleased with the Rack Grade Rockola
Carbine. Thank you. Mike L.
August 29, 2009
In March of 09 I ordered my first M1 Garand. I have dreamed of owning this particular rifle since I was a kid in the early 60’s. After a 5 ½ month wait I received my M1 CMP Special. This is a beautiful example of one of the best rifles ever put into the service of protecting our country. The stock and barrel are new and the metal has been beautifully refinished. I looked up the serial number and found this rifle was manufactured in August of 1943 and is 66 years old this month. This will be more than just a shooter to me. When I hold this rifle I envision what it must have seen and perhaps get a sense of the men who used this tool with honor and distinction. I would highly recommend the CMP Special to anyone wanting a fully restored piece of history. This was well worth the wait and the price. Gary S . NRA Certified Instructor , Range Safety Officer
August 28, 2009
I recently received a very nice barreled receiver and could not be happier! It was just as I had hoped it would be. Thank you all for your service and wish granting powers. Regards, Chief
August 28, 2009
Hi. Just received my M1 Carbine this morning and I am really pleased. I now own an M1 Grand and the M1 Carbine. I have enjoyed doing business with you. I am one satisified customer. Vernon Ray C.
August 28, 2009
A few comments,
recieved my M1 Carbine, service grade, and was most impressed by it,
metal(reciever,barrel,trigger guard) finish is excellent. Stock and
handguard are nicely matching and only a small amount of small
dings,scratches are evident on the stock, considering it's age, it's a very nice
specimen. Concerning another area, I recieved a serivce grade M1
rifle a short while back, it had the CMP replacement wood, and metal. Anyone
considering changing the wood, or upgrading it's look, and who are not
particular as to original stocks with markings would do well to get
this replacement set. Fit, finish is excellent, it was a nice surprise on
my service grade rifle, looks super. And lastly, I've(like many others)have
always found the customer service to be most professional, and attentive to my
issues. As I work in visitor services(basically customer service) at a Federal
museum, I have a good understanding of what it takes to do a fine job, and the
CMP staff certanly excells a vast majority of the time. Mike Ro .,
VA
August 28, 2009
I would
like to thank everyone at CMP, I placed an order for 2 M1 Garands service grade SA,
HRA back in May and recieved my first one, SA on
08-21-09. I sent an email on 08-24-09 regarding the second rifle and
got a quick response stating a back orders on the HRA's.
To my surprise I recieved my M1 HRA on 08-27-09. Both rifles are in
good condition. Thank you again, Wil R. H . NY
August 27, 2009
What a rifle! The last day of NRA Week, Steve at the North Store helped me pick a Garand and I purchased it. I barely got the grease out of the barrel and got to the range to find out that this gun shoots great! Got it in the 9 ring after 4 shots, and then one click up and it stays in the 10 and X ring. I am so pleased. Thanks. Mike G.
August 27, 2009
This is gonna sound like an
echo of so many other comments, I just got my HRA Correct Garand and I am very,
very pleased. Thanks to all of you for doing what you do so well! You folks must
feel like you're paddling upstream with a teaspoon but you're leaving a wake!
Good job and many thanks. Charlie Goddard, IA
August 27, 2009
I received My first M1 Garand a CMP special placed the order on 5-11-09 got it 8-24-09 this rifle is in mint condition. I can't thank the CMP staff enough! I went to my first rifle match at camp Buttner Everyone there was very helpful people took the extra time to help me get set up. I shot in theM1 grand match I had such a fun time I can't wait to go back next year. I have never been helped out more by a group of people than the shooters at this event. Thank you all who helped me out I have started a new hobby and hope one day I can return the favor by helping out a new shooter. Michael H.
August 24, 2009
I finally, after more than a dozen orders, had my first problem with an order (wrong size shooting glove sent). I wrote to custserve@odcmp.com, had an answer the next day, indicating correct size glove + return shipping label for wrong glove was being sent. I was not at all surprised by the exceptional customer service, but did want to let you and other posters know of my continuing complete satisfaction with what I consider the finest mail order business in the United States today. My thanks and congratulations to you and all of your staff! Best regards,. Howard
August 24, 2009
To all of the good people
at CMP. I purchased a Model 1903 Remington earlier this year, and forgot to
leave feedback. That was my 3rd rifle purchase, of which my Son received one as
a gift. I have been greatly pleased with everyone of them. Your grading process
makes it easy to decide what to buy, and what your expectations should be when
you receive your weapon. Thanks for being there for collectors, and enthusiasts.
Rodney H
August 24, 2009
Visited the North Store a
week ago. Purchased a US44. Could not be happier with the rifle. Persons in the
store were extremely helpfull. Good experience, John S.
August 21, 2009
Dear CMP personnel, I am very aware of how busy y'all have been recently. I know y'all have been swamped with orders. So, I was pleasantly surprised to receive my rifle so quickly. I am quite satisfied with the condition of the firearm. My father served in WWII and used a Garand. This rifle gives me a direct connection to his service. It means more than you can know. Thank you all so much for your hard work in filling these orders. Robert C.
August 21, 2009
Dear CMP, I received my service grade Springfield M-1 today, August 21, 2009, and am pleased with the rifle. This is the fourth rifle that I have purchased from CMP since 1999 and the CMP folks have always been helpful. Charles S. F . Philadelphia, TN .
August 21, 2009
Mrs. W., I received my Garand yesterday and want to thank you for all the assistance that you provided. Please let everyone know that I am extremely pleased with the rifle that I received and the wait was well worth it. Again thank you very much and I hope that you have a wonder day. Shoot Straight, Shoot Often, Shoot Safe. Loren D C. Silver City, NM
August 20, 2009
Wanted to
say how much I appreciate the service received. My M1 Garand arrived and was in
far, far better shape than I expected. I can't say the same for the box, it
apparently had a fight with the equipment at FedEx and it lost the fight, but
the Garand was packed very well and the Garand came through unscathed. Thanks to
everyone at CMP and a special thanks to P.H. William D. C ., MSgt, USAF ret.
August 20, 2009
I
just recieved my H & R Service Grade M1 Garand today, WOW! The rifle
has a new CMP stock set with new hardware, and the rest looks to be
in great condition. When I opened the box I felt like a kid at
Christmas. I can't wait to put some rounds down range. Thank you for
the great job each one of you do. I hope to make the trip from Western NC
to the South Store for my next purchase. Thanks again, Jeff R.
August 20, 2009
FROM ONE VERY SATISFIED PURCHASER. MY GARAND M-1 30 06 SPRINGFIELD ARRIVED AND IS AS I EXPECTED. VERY NICE SERVICE GRADE . BRINGS BACK THE OLD DAYS OF MY WW 2 SERVICE. KEEP UP THE GOOD WORK. MANY THANKS FOR ALL OF YOUR HELP. ALVIN G. H., TALLAHASSEE, FL. LIFE MEMBER VFW.
August 19, 2009
CMP Customer Service, Just wanted to let you know that I had the opportunity to visit the North Store this last Saturday and it was well worth the 450 mile round trip ride. I found a great example of a Saginaw carbine, which what I was looking for and the staff was very helpful, as usual. All the customers I saw realize how hard the staff is working and I didn't see anyone leave the building without a smile. Thank you for your assistance. I have to complement the entire staff as true professionals. Sincerely, Bruce L.
August 19, 2009
Dear CMP. At first I got my heart broke because I was told that my order for the 1903 Mark 1 was sold out. But I was given the opportunity to order another rifle. So I chose the Springfield M-1 Standard Grade. Well I got It to day. Its a 1943 Springfield service grade with a new CMP stock set. Thank you all of you folks at the CMP and D.M. for the pick. I'm very happy. Respectfully, Frank L. U.S. Army (Retired).
August 18, 2009
You can add me to the list of people that appereciate what CMP does. I am also very pleased with the M1 I recieved today. Pat S . Highland MI
August 14, 2009
Mr. Michaels, I want to thank the armourer and staff that sent me the Remington 1903A3 recently. I have received many nice rifles from CMP but this rifle is a gem. Thanks, Mark C. V. MD
August 13, 2009
Orest, The people you have working for you are of the highest caliber employees anyone could have. I recently was having problems with my Win M1, kicking out the clip after 2-4 shots. After replacing everything I could think of I finally called your armorer Phil. Well, he told me to send it back, which I did (thanks for the UPS label!), he fixed it. Turns out it was a timing issue. Thanks to Phil's knowledge and efforts, it was fixed. He stayed in touch with during the process. He really went the extra mile. He deserves a great big "Atta Boy"!! But in all fairness, all of your staff goes beyond their jobs. Always helpful and pleasant. Thanks to all CMP. Ron.
August 12, 2009
I want to thank all of you for all the matches you run at Camp Perry. They are run very well. I shoot the rimfire sporter,carbine,springfield,and garand. The ammo you got from Hornady was GREAT. Last year I lost points due to fired cases sticking in the chamber of my 1903 Springfield and 1917 Enfield. This year no problems. Thanks . Scott S.
August 12, 2009
Dear
CMP: The M-1 Garand that I ordered by
mail on April 28, arrived yesterday by Fed Ex. My M-1 is a SA service grade.
What a rifle you picked out for me! It’s absolutely beautiful. The first time
I handled an M-1, was in 1966 while attending Small Arms Repair School for
the US Army at Aberdeen Proving Ground. I also had the opportunity to do service
work on then while stationed in
August 11, 2009
Back in May, I asked about the cause of the casings ejecting from my M1 Carbine and hitting me on the forehead, you suggested the ejector etc. I went to CMP north last Saturday, 8-8-09 during the National Matches. With Bob's assistance at the desk in the sales office, I located the 6 o'clock slide that he recommended and installed it the next day and the sore head problem is no more. Thanks to Bob and all of you at the CMP for your service. Robert (Bob) L. Delphos, Oh
August 10, 2009
Folks-
I received my
"Service Grade" M1 Garand today, it was except for some nicks on the
stock "Brand New". I also received a National Postage Meter M1
carbine, the carbine in all honesty has been "rode hard and put away
wet" It is a solid gun though and some good "linseed oil"
will bring the stock back into shape. I was lucky as all the original cartouches
were intact on both. I was very pleased with both, it was worth the wait.
I wish CMP would
offer a stock for the M1 carbine. I also wish CMP would offer stocks for the
Krag, both carbine and rifle.
I cant say enough
good things about the Civilian Markmanship Program. You get to save pieces
of history, everyday. That has to be a really good job.
This Iraq Vet
thanks you. Your work means more to us Vets and historians than you will ever
imagine. Thanks
Again,
Mike B .
August 8, 2009
OREST, I want to thank you and all the folks at CMP for making my kids first time to Camp Perry and SAFS so very enjoyable. Since 1999 I've been coming to the Matches with cousins and friends. This year I brought 3 of my 5 kids the other two are too young). My daughter is13(14 next month) 12y/o son andFreddy(11 years old). We just so happened to stay at the hotel where a large number of the Army Instructors were staying. Seems they were impressed with his determination to stay in the match without any assistance using the "block" and performed both rapid fires and completed them!!!!! My Daughter got a few 10's and so did Freddy!!!and Patrick got 2 X's!!! He was so excited you would think he won the match!!!!!
August 7, 2009
To
all at the CMP Anniston, I received my service grade SA M1
Garand today. It redefines the term "worth the wait" I ordered this
one by mail order in April and knew it would take a while. I also took a
chance and ask for certain criteria in case there were choices available.
It all was a total leap of faith. "JC" set the rifle up and "SH"
packed it and all arrived in great shape. From the condition of the barrel to
the finish of the wood, I was stunned by the condition of it. It was set up like
I was hoping for. I'm looking forward to taking it to the range and get it
zero'd. I am a happy customer and have had many good visits to CMP South.
You all do a great job for your country. Best regards, W. F .
August 7, 2009
I recently received
the two Rockola service grade carbines that I ordered back in March and was
extremely pleased with them. As usual the condition was much better than
expected and I don't believe I could have done a better job picking them myself.
I look forward to the date when Bavarian marked carbines become available. Keep
up the great work and don't be discouraged by the few complaints. Joel H .
Shelton CT
August 7, 2009
Gentlemen, I would like to offer a quick and hearty "Thank
you" for everyone who helped to create and support this year's
inaugural Advanced Pistol Small Arms Firing School. All of
the presenters did a superb job. Kudos to Adam, Jim, and Scott. Hats off to your
Armorer and his delightful pistol display with hands-on trigger testing. That
was very insightful. Of course, the Q&A period was superb -- and
generally better focused with the questions offered by this group of attendees.
I've been to two previous SAFS, and this one was by far the best yet.
Even this year's Beginner SAFS classroom portion (which I also attended) was
noticeably improved, particularly in the area of multimedia support to the
presentations. So,
in short, "thanks" to all. Please continue with two
classes, and wow the students again next year. I know that I'm looking
forward to it. Thank you,
Kirk A .
p.s -- above all of the valuable presentations and individual discussions, the
most valuable part of that experience for me was feeling the
various trigger setups, and discussing those with the Armorer (whose name, I
apologize, has escaped me). I'm still experimenting with the length of the roll,
but with his comments, and some good parts like George Smith's (EGW) hard 1911
sears and a good Powers sear jig, I have been making progress in personally
creating a trigger setup that works for me.
August 6, 2009
The Garand I ordered on March 16 arrived via FedEx last night.
It is a SA service grade. I am very pleased with the condition of this
piece of history. I am currently in the service, and my father had an M1
back when he was in. It was great to talk with him about this rifle and
his time in the service as we sat around last night. All the staff at CMP
I’ve dealt with have been extremely helpful and the web site is a great way to
keep track of the orders. Thanks CMP! Jon W. -
August 6, 2009
August 6, 2009
Thank you for the Service Grade Special. You continue to hit the X ring. What a beautiful rifle. Ordered second one today. I do not resell and hope my kids inherit all. Perseving for them a heratige. Of course they will have to have ammo that may not be available to them in future.I put most of my HXP (great ammo better than LC IMHO) through Fulton Tanker w/ Smith Break. The rest are in safe with tags on muzzle. You are doing a great job. Thanks Dan
August 5, 2009
WOW! I just received the M1 and I am VERY happy
with what I have in my hands. I ordered the service grade model and it is much
better than I thought it would be. It is Christmas in Aug, this year!
Cant wait to get it to the range. I worked with a couple of different
people thru e-mail and phone and was always pleased with the communication
and updates i received. God Bless CMP!
P.A. R .
August 4, 2009
My M1 Garand arrived yesterday. It was ordered in March, but was well worth the wait. Pass along my thanks to everyone at CMP for picking a beautiful Garand for me. Cheers, Jean A.
August 4, 2009
Today I received the new 1903A3 Criterion rifle barrel that I had ordered from the CMP on 4/24/09. It is truly spectacular. I installed the front sight base and key and they fit like a glove. Now it's off to the gunsmith for fitting onto the 1903A3 receiver that I bought from the CMP last year. Hope it shoots as good as it looks. C.S
August 3, 2009
Please pass along a THANK YOU to everyone at CMP's customer service. As I have said in the past, you all define the words CUSTOMER SERVICE. Tom K
August 3, 2009
CMP Staff etc., I am relatively new to CMP and just read the latest update e-mail. I for one have had nothing but great service from CMP, from setting up as a customer, to receiving my orders exactly as I placed them. The service and the product are well worth the wait. You are definitely appreciated and hope to be picking up an M1 Carbine when the Bavarians become available. If that takes 6 months, it takes 6 months. Try not to stress, and realize that anyone with a head on their shoulders should understand that in these tough times considerably more patience is required. I'm sure you are doing your absolute best. Thanks for all you do at CMP!!! Jim M.
August 3, 2009
I just received my order and I would like to thank all of you for your excellent service! Everyone I dealt with at CMP was pleasant and helpful.It is remarkable these days to have such a positive experience. I wish you all the best! Sincerely, Don M. Elko, NV
August 3, 2009
Last
Wednesday, July 28th, my brother in-law and myself drove up to Anniston from
Wellborn, Florida, the reason for the trip was two fold, one had my brother
in-law purchasing a M-1 Carbine and for me to finally take delivery of a M-1
Special that I had originally ordered way back in march, by the way, this was
also I had just flown from Pittsburgh, experienced a one hour delay in
Charlotte, north Carolina and landed in Jacksonville at 1:30 AM, we got to
Wellborn at 2:30 Am and left for Anniston by 3:00 Am without any sleep and both
of us were wondering if this was truly worth it, well it sure was!!!
The
Special M-1 is truly a Special Rifle, when you first look and approach it, has
you coming away with a feeling of just having met royalty, I have read the hype
and seen other rifles of similar reputation but they pale in comparison. I would
also like to take this moment to thank Leon for his advice on that could be used
for the finishing the wood by applying Tung Oil and at this time my brother-law
and I also like to extend our thanks to Melody Davis and Nina Michaels for their
assistance in showing patience by answering all of our questions (the dumb ones
were by me I might add)
This is
my first experience in purchasing items from the CMP but "THIS WILL NOT BE
THE LAST", I hope to be back in the coming Fall and next year, hope that
sales for the CMP continue to grow and more people have the opportunity to deal
with the professional staff that is employed here.
Al B.
August 3, 2009
We received our Kimber 82 Government rifle about 2 years ago. The CMP staff have been very helpful with ordering and support both then and now. We are very impressed. I even offered to send in a comment and was told it was enough that we were happy. This is a class A organization. We plan tovisit the store on our next trip south. W.G.
August 3, 2009
Hi Melissa, I am a new member to the CMP family #199990. I have been impressed with the professionalism exhibited by yourself and all those I have been in contact with at CMP. I find This update email is a very good process for keeping me as a customer up to date and helping me to temper my expectations.I especially appreciate the notification of the Bavarian carbines and find it would be great, if you don't already, to receive an email when new firearms, ammunition and product offerings are anticipated. CMP team -- Keep up the good work!! Thanks Again, Don.
August 2, 2009
I'm 53 years old, and
haven't fired more than a few shots from a bench since Basic Military Training
in 1973. When I signed up for the SAFS Rifle School this year it
was to learn the proper technicque
August 1, 2009
I would like to thank Judy Wade for her assistance and quick response in a CC matter she handled and took care of. I am sure your staff does not come running to you for a "pat on the back" every time they solve a problem. I am therefore doing it for her. It is a credit to you and your ability to hire people that do such a fantastic job under the current conditions. Thanks again.
