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Customer Comments/Feedback
The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. We have decided to share some of these letters with you. Please feel free to submit your letters and comments to us at coo@odcmp.com.
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February 29, 2008
February 29, 2008
Hi, Thank you for allowing me to participate once again in the CMP experience. I started getting involved with you guys since the DCM days, and have since made several purchases with the CMP. My latest acquisition is a fine M1 Carbine that now has a new home. Thanks for listening to my requests and doing your best to fill the order. All the best, T.S.
February 28, 2008
I have bought several rifles, sights, ammo and accessories from CMP over several years and have been COMPLETELY satisfied on EVERY occasion. CMP, you are a class act and I VERY MUCH appreciate the time, effort, energy, and attention to detail that I have received on all my transactions. THANK YOU! Al D.
February 27, 2008
February 25, 2008
I received my Rockola rack grade carbine today. I am very pleased with the overall condition of the carbine it looks great. Thanks again to all the CMP staff for your excellent customer service. Floyd C. MS
February 22, 2008
Just a quick note to say thank you to the staff of CMP for the help and knowledge of the people working there. Leon's help was outstanding . I love my Garand and will be back soon as i save up more money :) Thanks Again, Jeff B.
February 22, 2008
CMP is a great organization and a reliable way for U.S. military firearms enthusiast to purchase top quality firearms. My latest purchase was an M1 Rock-Ola M1 Carbine. Like the M1D and M1903A I purchased from CMP, the service, price and quality is top notch. When I purchase a rifle from CMP, I know exactly what I am getting, that's something I can't say about purchases at gun shows or other online sites. Keep up the good work and I will continue to visit your site for that next rifle for my collection. Mark B
February 21, 2008
February 21, 2008
February 18, 2008
Ordered my first Garand from CMP in 1998 or 1999. Since then I have been a steady customer for a variety of military rifles. The latest, a Rock-Ola rack grade, substituted after service grades were sold out. In all these years, I can honestly say I have never been disappointed. The Rock-Ola racker has a pretty good muzzle and a bright and shiny bore. No pitting or rust anywhere on the rifle. Rack grade—go figure. Thanks, again for a job well done. Your staff was excellent in communicating all through the process. I know that you understand that the vast majority of us can not thank you and your staff enough for the job you do and the mission you accomplish.— charles b.
February 18, 2008
Thanks to both you and your staff - I was on of those bad people that got two Rock-olas and QHMCs. All four are great as usual. Thanks. Robert L.
February 18, 2008
Hi, I received the Winchester M-1 Carbine I ordered on Feb 15, approximately twenty-eight business days after ordering. It was packed very well and relatively clean. All associated documents and items were present. I am delighted with the overall condition of the weapon and that all receiver parts and slide are indeed Winchester. I was pleasantly surprised that the stock is USGI walnut. Thanks for your excellent service. Rob T. Tucson, AZ
February 18, 2008
Received my SA Service Grade today. Rifle looks to be unfired and brand new. Amazing - could not be more please with my rifle. The entire process was very easy and then to get a rifle in absolutely new condition!!! Thanks folks - I am extremely pleased! Dean H.
February 18, 2008
This is a belated letter to thank you and all at the CMP. I have been ordering M1's and a M1 Carbine and ammo for over seven years. In that time everything that i have received has been as stated. Sometimes certain parts may even be better than graded. I recently received a H&R M1 (service grade) that was close to very good in overall appearance. When taken to the range it shot a group that was excellent. All ammo that i have ordered has been as stated or better. Once again i thank each and every person at the CMP for the pride and effort they expend in filling orders and doing their jobs. Sincerely. Pat Mc.
February 17, 2008
I just wanted to tell you how excited I was to receive my service grade M1 Garand. The rifle is absolutely beautiful and I can't say enough great things about all the team at Anniston and the excellent customer service! Thanks for all your dedication and hard work! Mike J.
February 16, 2008
My M1 Carbine came today and it was better than I thought it was going to be. Thank you CMP. Scott P .
February 15, 2008
I received my CMP M1 Garand "Special" in November of 2007. It is absolutely beautiful and shoots like a dream. At the range it is always a show stopper, causing others to just look at it. Believe it or not I have yet to wack my thumb. Thanks for great firearm and piece of American history. Scott M. Juneau, Alaska
February 15, 2008
Dear Sirs: I have bought M1 Garands from the program and have never been disappointed. Mine have both been really fine rifles. I have two service grade rifles and they are both very accurate and I love them. I sure hope some 1917 Enfields become available again, also. Best wishes and many thanks! Mike B.
February 13, 2008
February 11, 2008
Just wanted to drop you a line and say "Thanks" for the fine Garand you sent. I know you all are busy but you still replied to my e-mail quickly and explained the process a little better. I am very pleased with the service. Keep up the good work. PS, I may see you soon as I am going to be in the area. Maybe I'll be able to find another rifle. C. Sincerely, Charlie G. Navarre FL.
February 10, 2008
February 9, 2008
Dear CMP, just received my latest GARAND, a high 5 million rifle, and as always a thrill. To those reading in this Forum, I'm a 30 something Army Officer who recently crossed over after being a Navy Officer for 9 years. When I went thru Navy Officer Candidate School at NAS Pensacola, I was issued ol Mr. Garand to help me develop my "discipline and teamwork" according to that sinister Marine Corps Drill Instructor, GYSGT Randy I. Krank. I never sweated or dreaded a man so much as he would kill me and my classmates on the "Grinder" everyday holding all 11 pounds of my Garand at various torcherous positions when anybody so much as sneezed or flinched on his drill pad. But at the same time, I fell in love with the feel of that old rifle and sometimes wondered how many enemy S.O.B's died at the business end of my piece. Today with just a little bit of patience, it makes me very happy to be able to own one of these critical pieces of history. Thankyou CMP, Semper Fi to the Corps and Navy who trained me, and glad to be ARMY STRONG! CPT C. USA
February 8, 2008
Received my 3rd Garand from you recently, a post war HRA service grade. Again you have surpassed the service grade specs by a wide margin. Throat was a 2, and the muzzle a 2. Minor metal wear. The stock was rather dinged up, but no cracks or anything major. I'll take that in trade for the condition of the rest of the rifle any day. Very happy with this rifle, as well of the other Garland's and Carbines I've purchased. The whole CMP experience has been extraordinary. I think I'm good on rifles for a while, at least until the next thing comes along. I'm asked "how many do you need", and my reply is always "just one more". Thanks again to Lindsey, Christine, and the whole crew. Steve L. Portland, OR
February 5, 2008
February 4, 2008
To All The Wonderful People at CMP, Just wanted to take a
moment to say Thank You, for the wonderful service, and two beautiful service
grade grands I have received. I began the order process in September 2007, and
since have received a
February 3, 2008
Dear CMP, I ordered my Garand in September, and finally got it Mid December 2007. You folks were very nice and put up with my impatience every step of the way. I can't say enough good things about the staff at CMP! I had my Garand checked out by a local gunsmith and he said it was is excellent condition. My first time at the firing range with it (admittedly,a while after I received it - 2/2/08), guys were drooling over it. They all took an active part in sighting it in. Took no time at all to consistently hit objects at 100 yards. That was the most fun I'd had in a long time. Thank you for all your hard work and efforts! You've got another fan. -Mike M.
February 2, 2008
Hello to all, Thanks to all of you for what you do. I'm going to be ordering my first rifles from you soon. I have some 1903's and a Garand that I inherited from my father. I am intending on rehabbing them this year. I also intend to purchase a couple of carbines (if permitted). What I would like to see the CMP do, is to offer replacement stocks for the 1903 Springfields. Both of my rifles need to have the stocks replaced, and I'm learning that it isn't so easy to find them. I also do not want to fire a rifle with a cracked stock. I'm looking forward to doing business with all of you. Thanks, Jack L.
February 1, 2008
February 1, 2008
In the last four days I have received two M1 carbines (Winchester and Rock-Ola), a replacement stock for my Inland carbine, and a buttplate which was missing from the Rock-Ola carbine. The latter two items were resolved by phone calls to Customer Service. I was very pleased with the items received. Their condition is better than I had hoped for. The personnel I talked with concerning the two minor problem areas were very efficient, pleasant and helpful, with good nature and some humor. Considering that your organization must be very busy these days, it was refreshing to deal with people who were anxious to ensure customer satisfaction. Your organization presents an excellent example to similar groups, both governmental and commercial. Thank you for all you do. It is appreciated by target shooters (formal and informal), collectors, history buffs, and all taxpayers. Joseph P. W
